Wednesday, May 14, 2008

How to Stop Collection Calls

Harassing collection calls when you owe debt can be a nightmare. People tell me all the time how relentlessly the phone can ring when they owe money. There is a way to minimize this and actually stop it in most cases.

Adopting these techniques is also effective in stopping the horrible telemarketers that call you every evening offering windows, doors, lawn care and the like.

The first thing you must understand is most collection agencies, telemarketers and banks have adopted predictive dialing systems for making outbound calls. They are highly effective because each agent doesn't have to manually dial a number each time they call out. Instead they will hire 300 collectors for every 1,000 lines that are dialed out. The computer actually dials more numbers then agents available to take the calls. This minimizes time spent dialing numbers and getting disconnected numbers or no answers.

The way it works is when the computerized dialer recognizes a human voice on the receiving end of the call, it immediately connects the call to the first available bill collector. Sometimes there is a delay in the connection because the collectors are busy wrapping up another call, which is why you can sometimes end up saying "hello" several times before you talk to a human.

Your first step you should take is ordering a call privacy feature from your phone company. This feature essentially prompts the inbound caller with a message like "the person you are trying to reach does not accept calls from unknown or private numbers, please state your name before we attempt to connect you". The computer isn't able to state a name so the call drops and the call is not connected. Your phone doesn't even ring.

This feature is offered by almost every phone company and goes by names like: call privacy, anonymous caller ID or anonymous caller rejection. I have looked at several phone providers' websites and the price seems to range from $2/m to $5/m.

The other preventative step you should take is a telezapper. I have tested this myself and they work well. This is a device you attach to your phone. Essentially when you or your answering machine pick up it detects a predictive dialer calling and it plays a tone that tricks the dialer into believing your telephone number is disconnected. The predictive dialer removes the number from its calling list to limit wasting its calling resources at a later date. It is a very effective tool for $39.99 on the telezapper website; I got mine off eBay for $15.

Since the majority of the debt collection calls you will receive are made by a predictive dialer, you will stop collectors and even telemarketers in their tracks. I am not advocating hiding from your payment obligations to your creditors, but adopting these tips will let you fight back and at least give you an opportunity to minimize the collection harassment while you work out a debt elimination strategy.

If you need help getting out of debt, take 15 minutes and get a free consultation from our debt settlement specialists by calling (866) 833-1992 or fill out the form on our website at http://www.totaldebtfreedom.ca to learn more about debt settlement.

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